One goal for your executive assistant is that you and she/he establish a bond and learn to work very well together. If you are unsure which skills to focus on, firstly we have put together an in-depth list of hard skills that will help you think about the skills you have and the skills you want to improve going forward. Assistants are being asked to take on so much more work than ever before. It’s that simple: an Executive Assistant is only as effective as the executive he or she assists. Speaks in a clear succinct manner and tailors language to suit target audience. If you have a demanding schedule, this can, of course, be tricky and it comes down to communication and setting expectations. The Board of Trustees is responsible for conducting the CEO evaluation and regularly reviewing the As already established, your executive assistant will be acting on your behalf on a daily basis. Relevant: Is it a sensible objective within the current business climate? When you are working with your Executive on your goals for next year, make sure you completely understand why they are essential to you, your Executive and the broader organisation. Now that we have defined the difference between goals and objectives lets concentrate on initially setting goals that Assistants can progress throughout the year. Embrace the challenge – coming up with a plan for your career and goal setting is vital to you reaching your full potential. Often difficulty with setting goals for administrative assistants and executive assistants becomes apparent during a performance … One, they establish clear performance expectations between the assistant and supervising manager. Again if you know what is essential to your Executive, you can use this information to add value in your role. Focusing on your Assistant career is one of the most important things you can do, and lets face it, if you don’t take control of planning your Assistant career then no one will! Project management guide on CheckyKey.com. Want to learn more about Ask an Admin and how to submit your own question? In this great sessions we focus on the role of a growth plan as a way to map out your Executive Assistant or Personal Assistant career plan. We have a lot of resources to share for Personal and Executive Assistants who want to set SMART objectives and create achievable goals for their career. Date last updated: May 2013 . ... there’s a way to define and refine your performance in a way that allows you to … And so are some of their bosses when it comes to helping them to set goals. If you know what exactly drives them to succeed, you can support them in achieving their goals. An organization's human resources assistant often is the face of HR. Measurable: When does the objective need to be achieved and how will the assistant know it has been completed? Without clear objectives for the year ahead, it isn’t straightforward for Assistants to scope out their role. The other issue is that although Assistants are working on complex tasks and projects, they also have a lot of tasks that are expected to happen – diary management, travel booking, email management, admin. They can be taken for granted, they can be mismanaged, and they can be left without a clue as to what exactly is expected of them in the role. Executive’s will know when these tasks go wrong, but if an Assistant is fantastic at their role, these tasks happen without the Executive, giving them a second’s thought. Ask pointed questions about where the company is headed, and what they’d like to accomplish over the next quarter or year. As we’ve discussed, goal and objective setting for Assistants can be tough. An objective is an action you’ll need to take to achieve that goal. So example if they have a strategic goal, something like ‘increase awareness of brand x’, you should have a practical objective, something like ‘organise a launch party for brand x.’. How do you set SMART objectives for your Personal or Executive Assistant role? Careers / Executive Secretaries and Executive Administrative Assistants Summary Description Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. So often Assistants have work that we feel we should be doing. To be finalised and running by Q2. Break your goals down into action points and objectives. This website uses cookies and third party services. To redesign a website, you may need to redistribute some marketing spend towards your digital capabilities, or find the right web designer, or do some User Experience research to truly define what “more user-friendly” means in that context. How to ensure Assistants meet their objectives. I also see executives who aren’t completely comfortable giving feedback to their assistant outside of the annual performance review. Performance objectives are important for three reasons. How to Evaluate an Administrative Assistant. It can hard to find the time to sit down with your Executive to discuss your goals and objectives and of course, then the problem we hear the most, what goals and objectives should you set for your Assistant role? We have also discussed how Assistants can match their Executive’s objectives and lastly, how to make sure Assistants set goals they can meet and exceed. Your salary increase and bonuses are also dependant on you achieving your goals, so it is easier in one sense. Three: Examples of SMART objectives for Assistants Knowing the challenges Assistants have when planning their objectives for the year, we will provide a list of brilliant objectives and goals that Assistants can apply to their role. The Assistant role is continuously changing. Note: The following is intended to be an example that boards may adapt to meet their individual chief executive officer (CEO) evaluation needs. The objective must be relevant to the industry the Assistant works in and finally time-based so that Assistants can meet the deadlines and milestones set around the objective. Does everyone know exactly what the objective means and what is expected of the assistant? Can the objective be achieved straightaway (therefore should it be in the yearly objectives)? Some Executive Assistants may be asked to take the lead on a committee dedicated to office fun and social events. Can, of course, be tricky and it comes to helping them to succeed, you can the! The improvements happen a community for performance management professionals Key performance Indicators aligning your objectives with your human resources often! Often the glue that holds an office together might need an update Middle Leaders should evaluate... 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