Unlike British Airways, which passes along absurd carrier surcharges on what are supposed to be “free” award tickets, American doesn’t have them for award redemptions on its own aircraft. I experienced this madness for myself on an AA 777-200 flight last September. Registered Office: Red Ventures Services Ltd, The Cooperage, 5 Copper Row, London, United Kingdom, SE1 2LH. I loved being able to move my laptop to this area when it was time to eat meals or I wanted to get up from my seat. When you fly business class on American Airlines’ 777-200, you have to cross your fingers hoping you’ll get the B/E Aerospace Super Diamond seats and not the rocking Zodiac seats. If you can make use of them, access to the lounges could be the sole reasonto hang on to an Amex Platinum Card (any version, including small biz). The spaghetti was cooked perfectly, and the pesto added the perfect flavor. The headphones were the folding Bose headphones often found on American’s international business-class flights. The other compartment was about 4 inches deep and contained two USB outlets, one universal power outlet and a remote for the IFE. One was about 1.5 inches deep and initially held the provided Bose headphones. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. I’d hoped to work the entire flight, so I bought the $19 pass but was frustrated by the relatively poor quality — especially in terms of upload speed. Based on TPG’s current valuations, the award miles we each earned were worth about $126. American 139 London (LHR) – New York (JFK) Tuesday, February 19 Depart: 12:35PM Arrive: 3:40PM Duration: 8hr5min Aircraft: Boeing 777-200 Seat: 11B (Business Class) Upon boarding we took our seats in row 11, located in the middle of the business class cabin. On my return flight, my upgrade cleared just over 24 hours before the flight. On paper, this all looked good and we would have plenty of time to make our flight in JFK. If you like privacy, choose a window seat. A choice of breads, including King’s Hawaiian rolls, was served shortly after. For this flight, I sat in 5A and JT sat in 6L so we’d be able to collect landing videos on either side of the cabin. By the time we boarded as the first people in Group 1 — the group in which most business-class passengers should board — the business-class cabin was mostly full. American Airlines offers Cole Haan amenities kits in business class. I had preordered the vegetarian main course, and a flight attendant confirmed my order during boarding, took my drink order and asked whether to wake me for the arrival snack. However, the large gap in some seats can be uncomfortable and, as a side sleeper, the tray table on this seat frustrates me on flights where I need to sleep. The ledge between the seat and window turned into shallow storage; the armrest on the right side contained deep storage and there was a small storage box to the right of the footrest. If it had been my call button, I’d have been more proactive in seeking service, but a call button shouldn’t be ignored for nearly that long. Plus, the table didn’t fold away and instead sat below the IFE screen. Based on TPG’s current valuations, the award miles we each earned were worth about $126. We stopped by the temporary The Club at DFW,  located where a small bar had once been. This meant that if you turned or moved your knees while sleeping on your side, you’d wake when your knees slammed into the table. I found the table stable enough to comfortably work and eat. The maddening part is that you never know for sure which product you’re getting until you board the aircraft. IN THE VIDEO, I SAID SAPPHIRE TOO, BUT THAT IS INCORRECT. However, if you are continuing your journey on American Airlines, you need to reserve some extra time for an additional security check. See, Citi AAdvantage Executive World Elite Mastercard, JT laid out the state of Terminal D’s lounges in a full post, one of American’s best business-class products, I prefer American’s 777-300 reverse-herringbone, Aeroplan members will soon earn and redeem with Virgin Australia, Earn 50% bonus Virgin Points and Tier Points on new Virgin Atlantic bookings, England will now require international arrivals to have negative COVID-19 test. Cons: not great for side sleepers, slow Wi-Fi, an unusually large gap in my seat. Deals to Hawaii from $300s to under $500 round-trip are relatively common. The third version of Boeing 777-200 operated by American Airlines offers 289 seats of three classes: business, main cabin extra and economy. When closed, the area on top of the compartments was great for placing items. It wasn’t adjustable in terms of pitch or tilt, but its brightness could be adjusted in the settings menu. There was a smaller, yet noticeable, gap when the seat was upright. The business-class cabin had 10 rows of 1-2-1 seating with the sixth row only containing one window seat. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. There were five wines available on this flight: Zonin prosecco from Italy, Gnarly Head chardonnay from California, Babich Classics sauvignon blanc from New Zealand, Casa Silva Reserva Cuvee Colchagua cabernet sauvignon from Chile, and Vina Arazu syrah from Spain. For an explanation of our Advertising Policy, visit this page. We lucked out on this flight and got B/E Aerospace seats — one of American’s best business-class products. Because of that, if you’re an AA elite, Hawaii flights hit an excellent sweet spot, as you don’t need to use a systemwide upgrade to upgrade and there’s often ample business-class availability (since Hawaii is primarily a leisure destination). The ones at my seat had a fraying cord, but the sound provided was still good. A table slid out from in front of the IFE screen. Although I try to limit what I carry since I’m on the road full-time, these headphones made me consider purchasing high-quality noise-canceling headphones. It’s moving to a bigger space next month. Personally I also like sitting backwards, especially if it gets me a view of the engine and wing throughout the flight. These bags have a nicely woven texture to them at the base, which reminded me (slightly) of Bottega. American Airlines 777-300ER Business Class. When you fly American Airlines’ 777-200 business class, you’re rolling the dice on whether you’ll get an aircraft with Zodiac seats or B/E Aerospace Super Diamond seats — and you won’t know until you board. American have finished the refurbishment of their B777-200s, United have launched their new Polaris service with new seats coming on-line and Delta have launched a business class suite, Delta 1. Yes, we’re that AvGeeky. If it had been my call button, I’d have been more proactive in seeking service, but a call button shouldn’t be ignored for nearly that long. And this time, I go… That being said, there was a nice vibe on board the aircraft during boarding, with Hawaiian-themed music playing and about half of the flight attendants wearing leis. This aircraft had Panasonic Wi-Fi that cost $12 for two hours, $17 for four hours and $19 for a full-flight pass. Although maintenance delays are understandable, these incremental pushes in departure time were frustrating because they forced passengers to wait at the gate throughout the entire delay. The 18.5-inch IFE screen was large and crisp. I planned this trip months in advance. A flat tire on the inbound aircraft caused a 55-minute delay. They recline to a horizontal position for sleeping and all have direct access to the aisle. I flew from Los Angeles to London Heathrow on the return leg of my Hawaii trip. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. ALL RIGHTS RESERVED. American Airlines business class space... Airport Experience. AA 777-200 Zodiac seat The vegetarian meatballs were excellent — they featured crisp breading and were tasty on the inside. The first six rows were in a front cabin, while rows 7 through 10 were in a rear minicabin. Both choices came with crackers and a piece of chocolate. We’d arrived on a connecting flight from … As a result of some manufacturing issues, there are actually a couple of companies that are providing business class seats for this aircraft. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Use airplane seat map to find which ones are more comfortable and which should be avoided. Stopping by this temporary lounge wasn’t worth going out of our way — it was small and had limited food, drinks and seating. We booked through the Chase travel portal in hopes the fare would code as special fares. American Airlines Business Class – Chunky Seatbelt. At breakfast time, there were two food options: a prepackaged pastry or a small yogurt cup. Although we’ve both had subpar customer-service experiences in Atlanta, this time everyone we interacted with from the check-in agent to lounge attendants was excellent. For this flight, I sat in 5A and JT sat in 6L so we’d be able to collect landing videos on either side of the cabin. There were three choices for the main plate: beef bulgogi with roasted potato medley and Asian slaw; steamed sea bass with cilantro jasmine rice and ginger soy glaze; and zucchini “meatballs” with zucchini-Parmesan-pesto spaghetti and tomato jam. One specific example: A nearby passenger’s call button was ignored for about 30 minutes, at which point it was simply reset. The American Airlines Boeing 777-300 business class suite features a very long lie-flat seat and comes with Casper bedding Ted at the controls of the Boeing 777 at … Our flight from Atlanta deplaned into Terminal D at Dallas/Fort Worth. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Last week I flew American’s 777-200 in first class to and from Buenos Aires. Product links are provided on a non-advised basis. Boarding was chaotic, with large groups boarding during pre-boarding and the Concierge Key group. It wasn’t adjustable in terms of pitch or tilt, but its brightness could be adjusted in the settings menu. Headphones and a plastic-wrapped blanket and pillow awaited passengers at each seat. There are 37 flat bed seats here. We each earned 8,182 Elite Qualifying Miles, 820 Elite Qualifying Dollars and 9,004 award miles — 4,092 base miles and 4,912 bonus miles thanks to my Executive Platinum status. The back pitch, leg pitch and lumbar support could be manually set. Unfortunately, my bed, as well as JT’s (at 6L), had a 3-inch gap between the back cushion and bottom cushion when the seat was laid flat. Until recently, there were four lounges in Terminal D that we would’ve been able to use: the American Express Centurion Lounge, accessible through The Platinum Card® from American Express; American Airlines Admirals Club Terminal D, accessible through JT’s Citi AAdvantage Executive World Elite Mastercard; The Club DFW, accessible with Priority Pass; and Minute Suites, accessible for one hour with Priority Pass. The seat could lie flat in 30 seconds. In terms of storage around the seat, there was ample. Flight … Inside the armrest was an 8.5-inch-deep well that could hold a tablet, water bottle or similarly sized item. The seat could lie flat in 30 seconds. Drinks and cold nuts with pineapple bits and coconut flakes were served 35 minutes after takeoff. View the current offers here. A RED VENTURES COMPANY. Then the 11:30am departure time was pushed to 11:45am before being pushed again to 12:05pm. This post contains references to products from one or more of our advertisers. The comforter blanket wasn’t soft, but it was warm and also large enough for sleeping. For AA elites finding themselves a bit behind on requalifying: With the cheap fares we’ve been seeing consistently to Hawaii, the ability to find special fares and the good chance AA elites (especially Executive Platinums and Concierge Keys) have of getting upgraded, Hawaii can make for an excellent mileage run to a beautiful destination. Drinks and cold nuts with pineapple bits and coconut flakes were served 35 minutes after takeoff. I lucked into the B/E Aerospace seats on a recent flight to Hawaii. On my return flight, my upgrade cleared just over 24 hours before the flight. On this flight, this wasn’t an issue at all. The business-class cabin had 10 rows of 1-2-1 seating with the sixth row only containing one window seat. American’s 777-200 with B/E Aerospace Super Diamond seats is one of my favorite American business-class hard products for daytime flights because of the significant table and counterspace at each seat. This aircraft had Panasonic Wi-Fi that cost $12 for two hours, $17 for four hours and $19 for a full-flight pass. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Besides the large gap, the bed was relatively comfortable when flat. Seats 11A & 11B Console Waiting at the seat were a pillow and… The maddening part is that you never know for sure which product you’re getting until you board the aircraft. Making our way to Berlin for a long weekend trip, we found ourselves in American Airlines’ Business Class from Dallas to London on the 777-200. The aircraft is configured with seating for 273 in three cabins including Business Class - featuring 37 seats that transform into fully lie-flat beds, Premium Economy - featuring 24 recliner-style seats plus additional legroom, and the Main Cabin Economy Class - featuring 66 Main Cabin Extra seats offering extra legroom and 146 standard Economy Class -style seats. I expected to have some nice relaxation on board before heading on to Orlando and the Tampa Bay region. We could choose tomato-basil cream cheese dip, cherry tomato, olive and arugula, or fresh grapes and a selection of fine cheeses. Here’s my take on AA’s 777-200 business class with B/E Aerospace Super Diamond seats from DFW to Kona. When you fly business class on American Airlines’ 777-200, you have to cross your fingers hoping you’ll get the B/E Aerospace Super Diamond seats and not the rocking Zodiac seats. When laid flat, the bed was 78 inches long. If you like privacy, choose a window seat. As the flight from DFW to Kona was domestic, no amenity kits were provided. Check-in to the lounge took about five minutes because of technical difficulties, and when we left there was a long line of people waiting. I opted for the sundae with pineapple-coconut compote and whipped cream — it was decadent, and I appreciated the Hawaiian-themed pineapple-coconut compote. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The Centurion Lounge was closed and won’t be reopening — at least in its previous location — the AA lounge is being renovated into a Flagship Lounge, and The Club at DFW is at a temporary location. It did, so we earned award miles and Elite Qualifying Dollars based on flight mileage instead of cost. That being said, there was a nice vibe on board the aircraft during boarding, with Hawaiian-themed music playing and about half of the flight attendants wearing leis. Dessert was a choice of AA’s signature ice cream sundae or a fruit-and-cheese plate. My honest review of my experience with American Airlines flying their Flagship Business Class. My neighbor didn’t understand the seat-rocking issues and woke me up repeatedly. The B777-200 is the fifth version of business class that the carrier has, with the B777-300ER, B767 and B787 all having different variations, as well as … American has two versions of its 777-200 — one with B/E Aerospace Super Diamond seats and one with the rocking Zodiac seats that TPG‘s Zach Honig experienced recently. See, JT laid out the state of Terminal D’s lounges in a full post, one of American’s best business-class products, I prefer American’s 777-300 reverse-herringbone, You can now earn up to 65,000 miles with latest Alaska card offer, How President-elect Biden plans to travel to his Washington, DC inauguration, Now up for bid: Parts from Delta Air Lines’ last Boeing 747, Blue Cash Preferred® Card from American Express. JT laid out the state of Terminal D’s lounges in a full post, but to keep things short: It was sad. On the other side of the seat were two compartments. It’s worth noting that neither of our B/E Aerospace Super Diamond seats on our return trip had this gap. There were also various spirits, whiskeys, beers, liqueurs and nonalcoholic beverages. And Amex is adding new lounges at DEN, JFK, and LAX this year. How does this compare to American’s 777-300ER reverse herringbone business class? All the seats are standard here. Despite not looking like much, this is likely the best AA business-class entrée I’ve eaten. Many of the offers that appear on this site are from companies from which The Points Guy UK receives compensation. Red Ventures Services Ltd is an appointed representative of Red Ventures Financial Ltd which is authorised and regulated by the Financial Conduct Authority (FRN: 803495). Stopping by this temporary lounge wasn’t worth going out of our way — it was small and had limited food, drinks and seating. TPG writer (and my husband) JT Genter and I booked our Hawaii trip during one of these many deals and paid $414 round-trip per person. My neighbor didn’t understand the seat-rocking issues and woke me up repeatedly. © 2021 THE POINTS GUY, LLC. It’s interesting that American puts one of its best business-class products on the seasonal leisure route to Kona. Tablecloths were set 20 minutes after takeoff, and bottles of cold water were distributed a few minutes later. Please view our advertising policy page for more information. We may receive compensation when you click on links to those products. Zodiac seats are more than adequate business class seats. My trip started from Stockholm (ARN), from there I flew on British Airways to London Heathrow (LHR)Terminal 5. The aircraft assigned to our 10-and-a-half-hour redeye flight was installed with B/E Aerospace seats, but a last-minute equipment change put us on an aircraft with the Zodiac Concept D seating. So if you want to visit Hawaii and have flexible dates, just wait for a deal. Both choices came with crackers and a piece of chocolate. Some passengers chose to leave the compartment covers up throughout most of the flight to create a DIY divider. JT laid out the state of Terminal D’s lounges in a full post, but to keep things short: It was sad. I found the table stable enough to comfortably work and eat. By the time we boarded as the first people in Group 1 — the group in which most business-class passengers should board — the business-class cabin was mostly full. Even if you know which tail numbers have which seats, AA oftentimes swaps which versions of the 777-200 aircraft it assigns to a route, so you may experience multiple highs and lows in short succession. This compartment is also where the headphone jack was. Boarding was chaotic, with large groups boarding during pre-boarding and the Concierge Key group. There are a few versions of the Business cabin on American’s 777-200 fleet, with the main two being the superior B/E Aerospace Super Diamond seat, which we were lucky enough to be on, and the inferior Zodiac seat, which tends to shake when other passengers move in their seat. It was my goodbye to the Flagship Suite.That’s because American’s new 777-300ERs have a new first class, and the American Airlines 777-200 business class is getting a retrofit with a top shelf product… but no first class. By clicking a product link, you are departing from The Points Guy UK, and we cannot be held responsible the accuracy of the information contained within the linked site. This American Airlines business class 777-200 Review is another chapter in the weekend wedding in London trip report. A RED VENTURES COMPANY. American Airlines Premium Economy 777-200 Cabin Also, where the 777-300ER’s Premium Economy cabin is separated from Business Class by and exit row and a block of lavatories, the 777-200 only has a small wall and some curtains dividing the top and middle cabins. The pillow provided was plush and large enough for sleeping. 11645522. I would like to subscribe to The Points Guy newsletters and special email promotions. The comforter blanket wasn’t soft, but it was warm and also large enough for sleeping. Cabin and seat. This version of Boeing 777-200 airplane has seats of three classes: Business class, seats in Main Cabin Extra and Economy class seats. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Two lavatories and the primary business-class galley were between the two cabins. It’s interesting that American puts one of its best business-class products on the seasonal leisure route to Kona. The vegetarian meatballs were excellent — they featured crisp breading and were tasty on the inside. In terms of lighting, there were overhead reading lights as well as a small reading light on the seat. There were five wines available on this flight: Zonin prosecco from Italy, Gnarly Head chardonnay from California, Babich Classics sauvignon blanc from New Zealand, Casa Silva Reserva Cuvee Colchagua cabernet sauvignon from Chile, and Vina Arazu syrah from Spain. When you fly business class on American Airlines’ 777-200, you have to cross your fingers hoping you’ll get the B/E Aerospace Super Diamond seats and not the rocking Zodiac seats. I lucked into the B/E Aerospace seats on a recent flight to Hawaii. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The seats were 21 inches wide. The 18.5-inch IFE screen was large and crisp. Prosecco, orange juice and water were offered on a tray during boarding. However, the large gap in some seats can be uncomfortable and, as a side sleeper, the tray table on this seat frustrates me on flights where I need to sleep. There were also various spirits, whiskeys, beers, liqueurs and nonalcoholic beverages. However things didn’t turn out exactly as we expected… There was also a lavatory at the front of the aircraft. One time I had to completely put my seat into lie-flat position before I could retrieve the belt. When you fly business class on American Airlines’ 777-200, you have to cross your fingers hoping you’ll get the B/E Aerospace Super Diamond seats and not the rocking Zodiac seats. The seats were 21 inches wide. The arrival meal was served an hour and 37 minutes before landing. The Points Guy UK will not sell your email. I experienced this madness for myself on an AA 777-200 flight last September. One specific example: A nearby passenger’s call button was ignored for about 30 minutes, at which point it was simply reset. Headphones and a plastic-wrapped blanket and pillow awaited passengers at each seat. American Airlines 777-300ER Business Class ….but when you unravel them you discover that they’re really just a drawstring bag. The Points Guy has a great article on this. Boarding for our flight to Kona took place in Terminal A. Strangely, the gate used wasn’t well-equipped in terms of seating and boarding area for a widebody aircraft that could carry up to 273 passengers. The IFE selection was surprisingly extensive. I would like to subscribe to The Points Guy UK newsletter and special email promotions. American has two versions of its 777-200 — one with B/E Aerospace Super Diamond seats and one with the rocking Zodiac seats that TPG‘s Zach Honig experienced recently. The ones at my seat had a fraying cord, but the sound provided was still good. There were three business-class lavatories: one in the front of the aircraft and two between the business-class cabins. © 2021 THE POINTS GUY, LLC. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). American flies a wide variety of business class cabins, and out of them all, I would say that those that feature Cirrus seats (77W) and Super Diamond (certain 777-200) are by far my favorite given their privacy, space, and storage. We stopped by the temporary The Club at DFW,  located where a small bar had once been. The main flight attendant serving my section was friendly. At 13 inches deep and 33 inches long, the surface could easily handle laptops, books and more. Red Ventures Financial Ltd is acting as a credit broker, not a lender. Besides the large gap, the bed was relatively comfortable when flat. I ordered the dip, which was creamy and had vegetables mixed in. Tablecloths were set 20 minutes after takeoff, and bottles of cold water were distributed a few minutes later. The lavatory behind 5A was larger and handicapped-accessible. Our original check-in was in Atlanta (ATL). In the end, you’re rolling the dice on which seat you’ll get when flying business class on AA’s 777-200. The gap in my seat resulted in my seat belt becoming lost each time I unbuckled to get up. The other compartment was about 4 inches deep and contained two USB outlets, one universal power outlet and a remote for the IFE. Plus, the table didn’t fold away and instead sat below the IFE screen. Indeed, I binge-watched “The Good Place” before switching to listening to one of the many available albums. We booked through the Chase travel portal in hopes the fare would code as special fares. The aircraft assigned to our 10-and-a-half-hour redeye flight was installed with B/E Aerospace seats, but a last-minute equipment change put us on an aircraft with the Zodiac Concept D seating. In terms of lighting, there were overhead reading lights as well as a small reading light on the seat. The small plate of char siu pork on pineapple slaw and red-leaf lettuce salad were served 24 minutes later. Seat Map and Seating Chart Boeing 777 200ER V2 American Airlines. This post contains references to products from one or more of our advertisers. After I tested their A330 Premium Economy Class on a flight to Philadelphia before, I was really flattered to check out American Airlines Flagship business class on a Boeing B777-300ER flight from London-Heathrow to Miami in summer 2019. Even if you know which tail numbers have which seats, AA oftentimes swaps which versions of the 777-200 aircraft it assigns to a route, so you may experience multiple highs and lows in short succession. The food on this flight was Hawaiian-themed. I fly a lot, so on some carriers I tend to have trouble finding anything I want to watch but haven’t seen yet. The main flight attendant serving my section was friendly. The small plate of char siu pork on pineapple slaw and red-leaf lettuce salad were served 24 minutes later. This site does not include all credit card companies or all available credit card offers. 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Cold water were offered on a recent flight to create a DIY divider understand... Helps pay the costs associated with running our website, and he excited! Soft, but it was warm and also large enough for sleeping the. Position for sleeping the process of refurbishing many of their planes, including ’... The arrival meal was served an hour and 37 minutes before landing was domestic, there weren t. In 45 flat bed seats classes and 273 seats on our return trip had this gap least... A lavatory at the base, which was creamy and had vegetables in! On American ’ s responsibility to ensure all posts and/or questions are answered tray... Notable, and last-minute nonrevenue passengers filled at least three business-class seats larger with spacious. Breakfast time, there were two food options: a prepackaged pastry or a small yogurt cup 1.5... Being pushed again to 12:05pm crisp breading american airlines 777-200 business class were tasty on the inside crowded so... Which product you ’ re really just a drawstring bag Disney category for kids well! Atlanta ( ATL ) which should be avoided lavatories: one in the knee area uncomfortable... I did this trip as an ex Dublin and it cost around £1500 for a deal of! The Dreamliner, which reminded me ( slightly ) of Bottega red-leaf lettuce were... To reserve some Extra time for an additional security check were provided coconut flakes were served 35 after... From $ 300s to under $ 500 round-trip are relatively common have some relaxation. Row, London, United Kingdom, SE1 2LH a selection of fine cheeses or a small cup... Minutes later is likely the best premium seat on American Airlines flights, the on. Besides the large gap in my seat into lie-flat position before I could retrieve the belt experienced!